Idp Ielts — unethical behaviour and not satisfied service.

Address:	Hoshiarpur, Punjab, 144204
Website:	www.ieltsidpindia.com

My name is Hemant Rajveer Singh from India. On date 18/August/2018, I appeared for LRW exam in General. My passport number is R0768224. The venue of the exam was Hotel Punnu International 7, court road, Amritsar.

My major concern of putting this email is about the quality of the exam coordinator and associates, especially regarding their way of conducting exam at such a poor venue. Facilities were disgusting in a manner of the lighting system, assistance and intimations provided during the exam.

During the exam,
Firstly, During the exam, there occurs an electricity fault more than 5 times. Because of which, there was a reshuffling of modules. The listening module which supposes to be done initially is conducted at the last.
Secondly, Because of no electricity, the hall was completely suffocating.
Thirdly, the exam which supposes to be finished in 2 hours 30 minutes, almost took more than 4 hours. Even, the exam coordinator was very rude to candidates.
Taking about Speaking venue, I was not convinced by the way speaking took place.

IELTS exam needs proper concentration and focus during all modules which I believe is IELTS coordinators responsibility to provide such quite environment. Meanwhile, I am writing this letter with very much regret that this exam was complete wastage of time and money.

I am not sure of either IDP Australia is aware of this situation or not. Please make a possible solution for this. I am also in favor of a refund and terminating this exam from my side. Please do the necessary.