[Resolved] IFB Appliances — ifb elena vx 6kg 800 rpm washing machine | |||||
I am a customer of ifb elena vx 6kg 800 rpm washing machine since[protected]. Today i had facing a problem, an abnormal sound coming inside the washing machine, white smoke come to outside from machine and also the machine was shivering. I was afraid and stop the machine. As per my request a technician inspected the machine today afternoon He informed that the “drum” and “shock absorber” was complained Rs.6200/- needed for the rectification/replacement of parts of the complaint This complaint is occurred only seven months after the warranty I am very disappointed about the product quality of ifb washing machine. I need warranty support /goodwill warranty Kindly make necessary step for providing warranty /goodwill warranty support for the rectification of the complaint. Treat this concern as a special case. Complaint ticket no:[protected] Was this information helpful? | |||||
Sep 15, 2018 Complaint marked as Resolved As per my complaint IFB team agreed to repair the washing machine under discount rate.
The complaint was already rectified IFB Industries customer support has been notified about the posted complaint. Verified Support Aug 20, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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