[Resolved] IFB Appliances — service issue

ashok36

from Surat, Gujarat

Address:	424001
Website:	Ifb global.com

Hello sir,
I purchased Ifb microwave oven from Dhule dealer.
But now oven is in out of free service warranty period.
Model number 38 SRC1
I am ready to pay service charges for that.
I am complaint for that on 15 th of December 2017. They said within 8 days they solve my problem.
Complaint number [protected]
But upto today they couldn't gives me the service.
The problem is very minor. Only door locks of oven is break.
I don't expect this type of third class service from IFB appliances.
If they failed to give services then why should they sales their products in india.
Please stop the sales of IFB products in india.

So I request the consumer complaints forum
Please solve my problem.

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Mar 21, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Feb 03, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES