[Resolved] IFB — delivered faulty machine - ifb elite plus sxr 7.5kg, front load rs 40 000+

christinaa

from Bengaluru, Karnataka

Address:

Hyderabad, Telangana

I have purchased this product from Bajaj Electronics, Forum mall, Hyderabad 2 months before.Ever since we started using it I have been experiencing problems with it!!

few days back got another problem, even door is locked, its showing door error and not running.
I have complained the problem to service center 10 days back.Henceforth am following up with the customer care people but no response.Invested about Rs 50, 000 got wasted and got no support from customer care.

I have called multiple times to seller and IFB customer care, didn't get any response till now .They are cheating the customers by delivering faulty products. what product should I suggest when my family/friends/colleagues asks for which washing machine to take??

They are cheating the customers by delivering faulty products.

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Jan 14, 2019

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [protected]@ifbglobal.com incase any further assistance.

Regards,
IFB APPLIANCES