IFB — even after multiple complaints ifb has resolved the issue. - new washing machine

pmajhwar

from Bengaluru, Karnataka

Address:	560039
Website:	www.ifbappliances.com

I have purchased ifb front loading washing machine - executive plus vx id 8.5 kg i 1400 rpm recently and we are experiencing issues with this washing machine, conditioner gets dispensed in the start of machine. Please help fix this asap!! Technicians that came for checking have no clue or poorly trained on the product, they say that conditioner is dispensed at the start of the machine... Is this a joke.. Please replace the machine if your technicians don't know how to fix!!
Even after multiple complaints ifb has resolved the issue. Highly unprofessional ifb!!

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Comments

narendra09

from Delhi, Delhi

Hi,
Your executive / service person charged me @170/- for the Service under warranty.
Ticket No.[protected]

Thanks,
Narendra Singh
[protected]

IFB Industries Customer Care's response, Sep 28, 2018

Verified Support

Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

IFB Industries Customer Care's response, Sep 29, 2018

Verified Support

Dear Sir/Madam,

Hope your query has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback.

Regards,
IFB APPLIANCES