[Resolved]  IFB — for not repairing my product

Address:Thane, Maharashtra, 401101

I have purchased ifb 20sc2 20-litre 1200-watt convection microwave oven (Metallic silver) on 15-oct-2017, facing an issue with the heating. I had registered the complaint & technician had visited the customer house 3-4 times but didn’t resolve the problem, the technician was not well trained in handling complaint, who don’t even know that pizza can be made in convection microwave requesting you to, please raise
This concern & do the needful.

Complaint details as follow

Customer name:-babulal choudhary
Mob:-[protected]
Address:-1203, radha raman, 150ft rd, opp d-mart, bhyander (W), 401101
Complaint no:-[protected]
Was this information helpful?
No (0)
Yes (0)
Oct 13, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Complaint comments 

Comments

I purchased IFB AC on 31/08/2018 from Mallikarjuna enterprises mahabubnagar 509001, no body came to installation the AC, if service is not available why dealer appointed in our town and selling products, kindly contact dealer ask him to take back product
IFB Industries Customer Care's response, Sep 27, 2018
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES
Dear team,

Ifb washing machine is showing error ac lo,

I have already raised a ticket for this on 25th August and also again 1st Sep, but no one still visited to fix the problem.

Please solve it as soon as possible

Regards

[protected]
IFB Industries Customer Care's response, Sep 27, 2018
Verified Support
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IFB Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    6868
    Pending
    0
    Resolved
    5639
    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View all IFB Industries contact information