[Resolved] IFB — ifb washing machine is giving problem many times

[Resolved] IFB — ifb washing machine is giving problem many times

E Esunilkale222

Ifb washing machine is giving problem many times. I have purchased ifb serana 7x model on 26 jan 2018.. 5 times machine is given problem. It is faulty machine. Now given door problem continues which first problem after purchase. Ifb executive told door warranty is not covered. I emailed to senior but no one is taken action. I want replacement of machine or refund full amount.. If not agree, i will go to consumer court Was this information helpful? No (0) Yes (0)
Feb 28, 2020 Complaint marked as Resolved As per telephonic conversation, next time problem will occurs, IFB executive will provide replacement or refund after approval from senior IFB Industries customer support has been notified about the posted complaint. Verified Support Feb 17, 2020 IFB Industries Customer Care's response Dear Sir/Madam, We are so sorry for your unpleasant experience. We will connect with you shortly. Thank you for your patience. Regards, IFB APPLIANCES Feb 17, 2020 Updated by Esunilkale222 When gets resolved issue by replacement of faulty machine which door closure problem occurs from first day Verified Support Feb 18, 2020 IFB Industries Customer Care's response Dear Sir/Madam, We hope your issue is resolved. Kindly observe the machine and for any further assistance please write back to us on [protected]@ifbglobal.com and we would be glad to assist. Regards, IFB Appliances Feb 18, 2020 Updated by Esunilkale222 Washing machine is giving problem continesly .. please replace washing Machine or refund full amount.. else I will take legal action against for customers harshment Verified Support Feb 19, 2020 IFB Industries Customer Care's response Dear Sir/Madam, We're already sorting this out for you and will get back to you with an update on this as soon as possible. Regards, IFB APPLIANCES Feb 19, 2020 Updated by Esunilkale222 Lock problem resolved by your executive after online complaint ..last time told that lock or door is not under warranty... Every time after complaint, executive is repaired fault.. First time executive charged rs 1250 after email to senior he had returned money.. Machine is giving problem since first day..may be one of the faulty machine.. After installation, next day machine was not working.. Check your complaint book in a year 7 complaint which was resolved.. But now I want full refund of machine or replace with new machine Else consumer court is open to resolve issues.. Feb 19, 2020 Updated by Esunilkale222 Your some mechanic is very expert in service last visited..only first visited and installation mechanic is not given good service. Submit ComplaintSearch Home iconHome Question iconQuestions FAQFAQ Search search Account Messages Notifications Complaints Sign out © 2020 Consumer Complaints Forum If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail Washing MachinesIFB Industriesifb washing machine is giving problem many times Ifb — ifb washing machine is giving problem many times 1 Review India Esunilkale222 on Feb 15, 2020 Mark as Resolved Phone Number: [protected] Ifb washing machine is giving problem many times. I have purchased ifb serana 7x model on 26 jan 2018.. 5 times machine is given problem. It is faulty machine. Now given door problem continues which first problem after purchase. Ifb executive told door warranty is not covered. I emailed to senior but no one is taken action. I want replacement of machine or refund full amount.. If not agree, i will go to consumer court Complaint Status [Feb 16, 2020] IFB Industries customer support has been notified about the posted complaint. Verified Support IFB Industries Customer Care's response, Feb 17, 2020 Dear Sir/Madam, We are so sorry for your unpleasant experience. We will connect with you shortly. Thank you for your patience. Regards, IFB APPLIANCES Updated by Esunilkale222, Feb 17, 2020 When gets resolved issue by replacement of faulty machine which door closure problem occurs from first day Verified Support IFB Industries Customer Care's response, Feb 18, 2020 Dear Sir/Madam, We hope your issue is resolved. Kindly observe the machine and for any further assistance please write back to us on [protected]@ifbglobal.com and we would be glad to assist. Regards, IFB Appliances Updated by Esunilkale222, Feb 18, 2020 Washing machine is giving problem continesly .. please replace washing Machine or refund full amount.. else I will take legal action against for customers harshment Verified Support IFB Industries Customer Care's response, Feb 19, 2020 Dear Sir/Madam, We're already sorting this out for you and will get back to you with an update on this as soon as possible. Regards, IFB APPLIANCES Updated by Esunilkale222, Feb 19, 2020 Lock problem resolved by your executive after online complaint ..last time told that lock or door is not under warranty... Every time after complaint, executive is repaired fault.. First time executive charged rs 1250 after email to senior he had returned money.. Machine is giving problem since first day..may be one of the faulty machine.. After installation, next day machine was not working.. Check your complaint book in a year 7 complaint which was resolved.. But now I want full refund of machine or replace with new machine Else consumer court is open to resolve issues.. Feb 19, 2020 Updated by Esunilkale222 Lock problem resolved by your executive after online complaint ..last time told that lock or door is not under warranty... Every time after complaint, executive is repaired fault.. First time executive charged rs 1250 after email to senior he had returned money.. Machine is giving problem since first day..may be one of the faulty machine.. After installation, next day machine was not working.. Check your complaint book in a year 7 complaint which was resolved.. But now I want full refund of machine or replace with new machine Else consumer court is open to resolve issues.. Reply on email [protected]@yahoo.com instead. Of calling again and again.. Feb 20, 2020 Updated by Esunilkale222 Yet reply is not recieved Verified Support Feb 21, 2020 IFB Industries Customer Care's response Dear Sir/Madam, As discussed with you on [protected] number kindly observe the machine. For any further assistance please write back to us on [protected]@ifbglobal.com and we would be glad to assist. Regards, IFB Appliances Feb 21, 2020 Updated by Esunilkale222 No one is called me why you wrong status is updated. Machine is working currently but many times has given issue same can check on service request raised by me and your machnic visit at home Verified Support Feb 24, 2020 IFB Industries Customer Care's response Dear Sir/Madam, As discussed with you kindly observe the machine. For any further assistance please write back to us on [protected]@ifbglobal.com and we would be glad to assist. Regards,
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