[Resolved] IFB — ifb washing machine repair - multiple times

RajiniBai

Address:

Chennai, Tamil Nadu, 600056

I am from Chennai poonamallee, In my washing machine, Timer display was not working from 3-August-2019. Service representative came and attended on the same day. they told that they will come and replace the defective part in 5 days of time. But after 10 days also nobody was attending this call though it is made a high urgent request.
When I called customer care, they gave number of Nisha and Bala, but they are not at all picking up their phones and no response yet.

I didnt expected such a bad quality service from IFB. IFB is a non-functioning organization and it has failed to meet customer expectation.

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Sep 22, 2019

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2019

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Aug 17, 2019

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback.

Regards,
IFB APPLIANCES