[Resolved] IFB Industries — 100% warranty still charging

shiv222178

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560099

Hi team,

I have raised a complain [protected] for mine machine. Technician came and he told that belt became lose and need to change. He has charged me 620/- rs me for the replacement of belt.

Not sure if machine is under warranty then how technician can charges for spare parts.

If you are writing 100% warranty then it should be 100% only.

Thanks.

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Feb 22, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES