[Resolved]  IFB Industries — [protected]: service person came and didn't work properly for fixing issue

Address:Bangalore, Karnataka, 560049

Hi,

I made a service request for re-installation of the ifb washing machine. Service person came to my house. He gave full details of payment for installation and was more interested in selling things to me than looking into the issue.
After installation, there was a leakage in the front door. He told me to pay for the installation and he will look into the issue some other time. He didn't create any service report and just took money and didn't come back.
Ifb people take money for half work and leave work which come under warranty. There customer service agent were arrogant and didn't wrote a complaint again there agent.

Alok jaiswal
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Dec 9, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2017
IFB Industries Customer Care's response
Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Nov 07, 2017
IFB Industries Customer Care's response
Dear Sir,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES
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