[Resolved]  IFB Industries — About spare parts billing from authorised service centre

Address:Kollam, Kerala

For our ifb w/m elena sx 6kg f/l purchased on 5/8/2012, door lock, self timer and 300v mcb has been replaced by authorised service persons from Karunagapally. For the service and replacement they charged a total of Rs.5700/-. But we feel that it is on higherside. The bill is also attached. Being a most popular brand like ifb, we expect genuinity in billing. Kindly verify the bill and let us know whether the amount is reasonable and that we are not cheated.
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Jul 8, 2017
Complaint marked as Resolved 
Extra amount got refunded
IFB Industries customer support has been notified about the posted complaint.
Verified Support
May 29, 2017
IFB Industries Customer Care's response
Dear Karthika,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Jun 02, 2017
IFB Industries Customer Care's response
Dear Karthika,

Hope your issue has been resolved. Do write to us if you require further assistance.

Regards,
IFB APPLIANCES
Complaint comments 

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I recently purchased a washing machine and it's not functioning and for 5 days we have complaint to the local customer centre and still no use .No one has turned up to fix the product
IFB Industries Customer Care's response, May 29, 2017
Verified Support
Dear Kumar,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

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