[Resolved] IFB Industries — about your service partner multi appliance service center

lima77

from kolkata, West Bengal

Address:	Kolkata, West Bengal, 700006
Website:	ifb washing mechine coustomer care

On the date 22/09/18 i call coustomer care for my washing mechine repairing (Bad vivretion sound) and they referred to multi appliance service center for attened my mechine work job. Their service man (Balaram sarker) attened and open the mechine, cheked and say ok and no problem in mechine and say for continue thr washing work in the mechine. He also received 450/ visitng charge and say within 15 day any service work done by us from the but said date. But after 2 day water line is not work properly and mechine not working. I complain them and they say that visiting charge will pay. But their receipt is say service guarantee for 15 day. Till today they are not come

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Nov 8, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Oct 04, 2018

Updated by lima77 On the date 22/09/18 i call coustomer care for my washing mechine repairing(bad vivretion sound) and they referred to Multi Appliance service center for attened my mechine work job.Their service man(Balaram sarker) attened and open the mechine, cheked and say ok and no problem in mechine and say for continue thr washing work in the mechine.he also received 450/ visitng charge and say within 15 day any service work done by us from the but said date. but after 2 day water line is not work properly and mechine not working .i complain them and they say that visiting charge will pay.but their receipt is say service guarantee for 15 day.till today they are not come

Verified Support

Oct 06, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We tried to call on provided number but unable to reach. Please provide your alternate number so that we can contact you.

Regards,
IFB Appliances