[Resolved] IFB Industries — AMC cancelled despite encashing Cheque

Sanjay Kokal

Nov 25, 2021

Address:

Goregaon Mumbai

Received below email from IFB, but on contrary the cheque was encashed on 29 Oct, Refer screenshot. Please reinstate the AMC with immediate effect.

Thanks,
Sanjay

Kindly refer to your AMC document [protected] dated 13/10/2021 from IFB industries Ltd which was issued against cheque no 001230 amounting to Rs 0.00

We regret to inform that the same cheque has not been realised. Hence the AMC document [protected] dated is not effective and any maintenance coverage’s & benefits included in such AMC contract stands withdrawn
Washing Machine
Serial No:[protected] DOP: 15/10/2017
Type: TL70SDG
AMC 2 YR WR
Status: Cancelled

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Nov 27, 2021

Complaint marked as Resolved

AMC reinstated, thanks for support

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2021

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES

Verified Support

Nov 27, 2021

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved and you are satisfied. Moreover, do write us a mail on [protected]@ifbglobal.com also call us on (CC number [protected]/[protected]) or Chat option via https://cb.ifbsupport.com/ in case any assistance is required. We will be glad to assist you.

Regards,
IFB APPLIANCES