[Resolved]  IFB Industries — AMC details not updated even after payment of fees

Address:600088

On 08apr2017 an amount of rs 5859 was paid through cheque towards amc renewal of washing machine ifb senorita aqua sx. Even after 2 months have elapsed details of renewal have not been updated. I have called customer care as well as service centre numerous times but have received no positive reply. This delay in response is frustrating. Individual who collected the cheque had informed that data will be updated at customer care within 45 days
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Jul 19, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2017
IFB Industries Customer Care's response
Dear Sir, ,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Jun 16, 2017
IFB Industries Customer Care's response
Dear Sir,

Hope your issue has been resolved. Do write to us if you require further assistance.

Regards,
IFB APPLIANCES
Jun 19, 2017
Updated by aps397
Thanks for your prompt action. Request maintain it as ifb is known for this. Also thanks to this consumer platform for enabling this issue resolved
Complaint comments 

Comments

Hi i bouhgt a ifb automatic washing machine 1 month ago, i request for demo installation multiple time but no one come for installation, this is the firse experience with ifb and it is worst
IFB Industries Customer Care's response, Jun 19, 2017
Verified Support
Dear Sahil,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

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    +91 33 3048 9299
    1 860 425 5678
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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