[Resolved] IFB Industries — Amc of washing machine model elena dx

swarup123

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700075

I have done AMC for my washing machine on 03.03.2015 for 2 years at Rs.4157/- (Invoice No. 12241, dt. 03.03.2015) with IFB industries, 14 Taratola road, kolkata-700088 but, regret to mention that till date no one has attended for service of the machine. Now, when the AMC period is coming to an end they are calling for renewal of the contract.
Now, I want my full amount refund instead of renewal of the same.
Thanks

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Mar 29, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2017

IFB Industries Customer Care's response Dear Swarup

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team