[Resolved]  IFB Industries — bad service and support

Address:	North Goa, Goa, 382016
Website:	Www.ifb.com

Dear sir/mam,

We regret the inconvenience caused to you.

We have escalated the issue to our branch to have it attended.

We are looking into the matter and will revert shortly.

Thanks & regards,
Silima vaz
Ifb customer service
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Respected sir/mam when i get good response from ur side i wait ur response...

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On fri, mar 2, 2018 at 1:53 pm +0530, wrote:

Dear sir/mam,

We regret the inconvenience caused to you.

We are looking into the matter and will revert shortly.

Thanks & regards,
Silima vaz
Ifb customer service
_

Respected sir,

My self chandrajit h bhatt ([protected]) from gandhinagar gujarat. When our family decide to purchase a new washing machine (Elena 6 kg front loader) so i survey the market finally we decide that we go for ifb and we purchase ifb machine but suddenly it working stop in warraty so i registered complain. Finally two person visit our home and tell us give us a machine so we coordinate them he took the machine in sector 21 gandhinagar and repair it and back to us. But after 4 month machine not work and warranty gone. Again i registered complain so again techinician come and tell the expense 5500 but i m not agree so i do again complain so again technician come he told us that drum not fitted properly so drum gone so u pay 4500 for that but as a techinician all technician have poor communication skill and lack of knowledge so i m very dissappoimtment again i decide go further for justice so i talk with

Mrs harsiddha madam she have no idea and not give good respose next.
I talk with mr jignesh darji ([protected]/[protected]) he tell me. 1. Machine age is over
2. U give me machine i give 2500 3. U go for flipcart and do exchange 4. I support u for better exchange value. 5. I try for repair machine but i m not sure about that once again this happen. 6. Go for other good brand 7. U waste ur time

So i m very much confuse last 6 month my wife not use machine finally we go for lg top loader. Last 6 month me and my wife mentally harrash so i required justice this is my final hope mail.

Now i hate this brand my mind totally wash i dont recommended to other for ifb. I want justice if i m not get. I go further but i m not suffer this type of foolish and nonsense respose from ifb industries...

Also i complain to head mailto:[protected]@ifbglobal.com and contact silima vaaz but not respond well