[Resolved] IFB Industries — cheating by ifb on washing machine service | |||
I am an ifb customer (Ifb elena aqua vx). I raised issue ([protected]) on 27th july 2019. The technician visited and said he will repair the next day. On 31st i got a message that issue is resolved. I complained and got to know technician wrote 'the issue is resolved' in the ticket. They raised another ticket ([protected]) for the same issue. After that i did many number of support calls to ifb and no action was taken. Still its pending. Its in warranty and i paid rs.2442 for the warranty extention. Since washing machine is a critical thing for our day to day life and no follow up is happening from your side on the issue, i am going to buy a new washing machine and moving legally against you for cheating me. Was this information helpful? | |||
Sep 20, 2019 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Aug 19, 2019 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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IFB APPLIANCES