[Resolved]  IFB Industries — chimney

Address:

Ernakulam, Kerala, 682020

I am an ifb user from past 20 + years. I have 3 ifb washing machines and all are in perfect condition and i use to recommend ifb machines to my friends and relatives. Recently few weeks back i bought a chimney for my home and found it is giving extraordinary nice soon after installation onwards. The reasons explained by your technitian was 1. This is the normal sound coming from a chimney. 2. Chimney can't suck the complete smell, it is commonly used as a show piece in high class kitchen and wl not serve the purpose of fixing a exhaust fan. 3. If i still need to reduce the sound then he can think of reducing the motor capacity. 4. He charged inr 2650 for installation and connecting a pipe line.
Twice i went to the dealer and reminded on this issue but any of them are ready to solve this matter.
I understand that this product is not up to the standard of other products introduced by ifb. If you are not confident on chimney, kindly let me know so that i can replace it with some other make.
If i am not getting a proper response from you i may be forced to take up this matter legally through a consumer forum.
Appreciate your immediate response.