[Resolved] IFB Industries — clothes gets torn while washing

 
2 Reviews
 dhiraj105rvs on Dec 17, 2017
I bought ifb washing mashing model diva aqua ax on 15/05/2017. After one month of use, clothes get torn while spinning in washing machine. I asked for replacement of machine from ifb retail store but they told to contact customer care, i am triying to contact customer care of ifb but the toll free number given by ifb in their website does not work, try to resolve my problem as soon as possible.

clothes gets torn while washing
Complaint marked as Resolved Jan 21, 2018

Complaint Status


[Dec 18, 2017] IFB Industries customer support has been notified about the posted complaint.
Updated by dhiraj105rvs, Dec 17, 2017
My contact no is [protected], [protected]
IFB Industries Customer Care's response, Dec 19, 2017
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES
Updated by dhiraj105rvs, Dec 21, 2017
Complaint number is [protected].
Location-deoghar, jharkhand
Pin no 814112
Regd mobile no-[protected]
Updated by dhiraj105rvs, Jan 05, 2018
Thx ifb.my wasing machine has been replaced.
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

Complaint number is [protected].
Location-deoghar, jharkhand
Pin no 814112
Regd mobile no-[protected]
IFB Industries Customer Care's response, Dec 21, 2017
Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
IFB Industries Customer Care's response, Dec 28, 2017
Dear Sir/Madam,

As discussed with you by our branch machine will be replaced by 2/1/2018. kindly be in touch with branch for further assistance.

Regards,
IFB APPLIANCES

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