[Resolved]  IFB Industries — complaint for 23 ltr ifb microwave registered with [protected]

Dear Sir

This message is with reference to my complaint registered with mobile number [protected]. I purchase a microwave through paytm a month back. But it founds panel lock broken but due to less awareness it's not find out during installation. But later on when I registered the complaint
NOW your service person asking it's on chargeable bases. Now after investing money in new product I am facing issue. Kindly suggest how to proceed for correction. Hope you are the person who can resolve the issue.

Best Regards
Kavit Bansal
Was this information helpful?
No (0)
Yes (0)
Mar 2, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Jan 24, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

We regret the inconvenience caused. This is to kindly inform you that we have given you the estimation cost for repair of your Washing Machine. Kindly let us know if you would like us to repair your machine and we would be glad to assist .

Regards
IFB Appliances
Verified Support
Jan 24, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

We regret the inconvenience caused. This is to kindly inform you that we have given you the estimation cost for repair of your Microwave. Kindly let us know if you would like us to repair your machine and we would be glad to assist .

Regards
IFB Appliances
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IFB Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    6868
    Pending
    0
    Resolved
    5639
    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View all IFB Industries contact information