[Resolved] IFB Industries — Complaint worst service

shashank170688

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201306

Dear IFB,
I have purchased a IFB washing machine from IFB Point, GIP Mall Noida
on 19/02/2017, they told me they done the installation on Monday
evening at 06:30 and the service engineer arrived but not able to do
the installation as he is not having the extended pipe for water
connection, and then he told will not able to come on next day after
5:30, the complaint again to IFB Point, but they are not responding
and also talk to MR. Rana from IFB Service he is also not responding
and also he is not aware that one complaint is open from monday to
till friday and is not closed, i dont know what quality of service is
given by IFB to there customers, customer has to take follow ups for
there installation.

i need money back of my washing machine.

bill attached for reference

+1 photos

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Mar 29, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2017

IFB Industries Customer Care's response Dear Shashank170688

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Feb 25, 2017

IFB Industries Customer Care's response Dear Shashank

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.