[Resolved]  IFB Industries — customer care executive misbehaved and refused to resolve the issue

Address:New Delhi, Delhi
Website:www.ifbappliances.com/support/contact-us

I purchased an automatic washing machine 7kgs 4 days back and i called for demo. They are so rude and liars, their executive told us double prices for the pipes, trolley (Accessories of washing machine). When i enquired in the company they were at half prices and i felt bad. And as we did not purchase from him, he refused to come. Then again i was facing some issues in the machine, i called customer care, and their executive misbehaved so badly. He said we have sold the product, now we cant visit you, not our responsibility. He was like we cannot sit around for you to understand the product and what not. I dont know what to say but such a bad company and even worse employees. Never buying from them again. Liars and a disgrace. Very disappointed with the product and service.
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Jul 20, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES
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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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