[Resolved] IFB Industries — customer dissatisfaction 7

vihaa@7

from Dhariwal, Punjab

Address:

Bathinda, Punjab, 151103

I rajneesh garg, a loyal customer of ifb is completely dissatisfied from after sale services of ifb...As i purchased front loading washing machine three and half years back under full 4 years warranty...As my family facing great panic due to certain problems in w.M from last three months...After repeating cals on customer care number technician came but problem not sorted out...Technician from ifb visited 5 times in last three months but problem not sorted out...As i devoted my valuable time with technician and spent money on descaling powder without any need...I need full compensation otherwise i m going to file a case in consumer court...Also i mentioned all my dissatisfaction on form that technician kept with himself...

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Mar 31, 2019

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2019

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Feb 27, 2019

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback.

Regards,
IFB APPLIANCES