[Resolved] IFB Industries — defective split air conditioner | |||
I purchased ifb split ac on aug 23rd. The ac was installed next day, but ac failed to cool. The technician said he would need to come back and fix it. He has been trying to fix the unit for past several days, but couldn’t. It appears to be defective unit. I also filed service call with service center, they called but did not do anything. I have spend about rs. 42, 000 on the ac unit which hasn’t work from day one. I have tried calling the center i purchased from their line is always busy. Please help resolve this issue. Rakesh kumar Was this information helpful? | |||
Oct 8, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Aug 29, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Sep 06, 2018 IFB Industries Customer Care's response Dear Sir/Madam, As per our technician observation there is no probem in Aircondition. The solution provided by our technician is the best. Kindly let us know incase any further assistance. Regards, IFB Appliances | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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Complaint date- 14th August, 2018
We had called technician to repair machine but he didn't replied.
IFB services are third class.
We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience
Regards,
IFB APPLIANCES
Our technician has rectified the issue. Kindly observe the machine and write us back incase any further assistance.
Regards,
IFB APPLIANCES