[Resolved] IFB Industries — delay in installation of ifb w/m elena aqua vx 84512100

Narayanan M P

from Thrissur, Kerala

Address:

Kannur, Kerala, 670331

Delay in installation and demo of the purchased washing machine (Ifb w/m elena aqua vx[protected] and delay in supply of trolley and cover.

Purchase date:16 august 2018 from nationalelectronics, taliparamba, kannur, kerala

Delivery date:17 august 2018

Complaint booked at the ifb customer care by phone on 18th august 2018 and we have followed upon 19th, 20th and 21st of august. The reply is not at all satisfactory.
The problem is not yet resolved... If not settled within 24 hours, we will be forced to move legal actions and seek media attention.

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Sep 27, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Aug 23, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back on [protected]@ifbglobal.com if you require any further assistance.

Regards,
IFB APPLIANCES