[Resolved]  IFB Industries — Demo and installation of ifb wm

Address:500015

I'm Chandra Prakash. I ordered IFB Front Load Washing Machine through flipkart and got it delivered on 19th May 2017.
Then a demo person came and found that plumbing work is to be done to fit the inlet pipe to the tap. I got that done and called the executive.
The executive (+91-[protected]) doesn't even care to receive the call even after repeated calls.
And I got SMS saying that the corresponding Request ID ([protected]) is closed even before the service.
After raising a complaint I got incident ID E189665 and no call/response after that.
Pathetic service from IFB, to say the least..
Really frustrated.
Order ID with flipkart : OD[protected].
Request No. [protected].
Incident ID E189665.
Please respond immediately.
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Jun 29, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
May 25, 2017
IFB Industries Customer Care's response
Dear Sir/Madam,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
May 29, 2017
IFB Industries Customer Care's response
Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require further assistance.

Regards,
IFB APPLIANCES
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    +91 33 3048 9299
    1 860 425 5678
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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