[Resolved] IFB Industries — Dishwasher AMC - they cheat without really servicing it

J_Babuji

Address:

Coimbatore, Tamil Nadu, 641035

I bought a dishwasher (Neptune model) in 2010 and have it under AMC currently. The AMC runs from July Last year till July 2017. The machine is mostly non functional and in-spite of our repeated complaints and calls to service personal, the machine is not fixed. Each time we make a call, a service person comes after a big delay, makes some checks and disappears after making a promise that he would bring a new board, motor, whatever but they are not able to bring up the machine to working condition.

Very very poor maintenance service though we pay a big amount for the service.

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May 23, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2017

IFB Industries Customer Care's response Dear Babuji,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Apr 17, 2017

IFB Industries Customer Care's response Dear J_Babuji,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

Verified Support

Apr 17, 2017

IFB Industries Customer Care's response Dear J_Babuji,

Please register your complaint with our customer care. For contact details please visit https://www.ifbappliances.com/support/contact-us/

Regards,
IFB APPLIANCES