HI Team,
Both customer call and email to support team giving same reply and no solution of my problem
Now you are not giving response in this forum as well. so, I created new request with same content.
Kindly take a time to read it, discuss with your manager and provide proper solution.
I know some part of my dishwasher is damage but you need to understand how it gets damage.
Due to your un proficient technician my machine gets damage.
Don't explain me every time that what is problem in my machine.
I expect proper approach to solve my problem. Your technician damage the things and why customer should pay for this?
Don't rotate the things. Your team did it multiple times. I came in this forum for satisfactory solution.
Discuss following things to your manager and come up with solution:
1) Why should customer pay in case of technician mistake. I am suffering from last 9 months. No solution from your team.
2) I am ready to pay partial. How company should expect full payment from customer?
3) Still your technicians are not confident on changing part will work or not. They said if we change the part and something goes wrong you need to pay again in case of other body part damage.
FYI: THey run machine by adding water manually and it worked fine till the last stage.
Its big question for me, Do i need to trust on your technician team. No one is taking responsibility.
This is how you serve your customer.
Phone number : [protected]
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