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IFB Industries

[Resolved]  IFB Industries — doubtful service by service centre

In continuation of my complaint st[protected], i m to state here that after resolving my complaint technician charge me for rs.4620/- for replacement of pcb and door lock with services charge for rs. 590/-. However, sms received from ifb informed that my complaint ticket no [protected] see. Charge rs. 590/- rs.961.99 for spares and rs. 1004.99 acc/adt. Now i m not understood, as to who is deceived me either technician who charge me for rs. 4620/- orifb company who charge me rs.590+961.99+1004.99.
What exact i have to do?
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Oct 24, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2018
IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Sep 22, 2018
IFB Industries Customer Care's response Dear Sir/Madam,

As discussed, please provide bill copy so that we can we can assist you.

Regards,
IFB Appliances
Sep 23, 2018
Updated by Kiran2Dixit In view your earlier I m enclosing herewith bill copy.

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Comments

I'm using IFB ELENA AQUA 6 KG 1000 RPM, now I am facing a problem that the door is not getting locked and error bulb is continously flashing. Can any one help me to solve this issue
Reply
IFB Industries Customer Care's response, Sep 24, 2018
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES

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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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