[Resolved] IFB Industries — elena aqua vx 6kg 800rpm

unussnr

from Malappuram, Kerala

Address:

600001

I have lodged a complaint for the first time on your customer care services on 15.02.18 numbered [protected]. I had also contacted them more than 8 times thereafter. Though the product has guarantee, they have not came by theirselves for service from the date i bought the machine. Now, they are asking charge for spare parts saying it was damaged. The spare parts are also not changed till today. Their reply is also not satisfied.

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Apr 3, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Mar 03, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We tried to call you on [protected] number but we are unable to contact you. Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES