[Resolved]  IFB Industries — elena dx washing machine 5.5kg

Address:Korba, Chhattisgarh, 495450

Problem in my washing machine motor not running due tor carbon brush faulty, i have registered complaint in ifb, complaint # [protected], after many days calling service technician had visited my home and committed to change out full motor instead of replacing carbon brush which costs hardly 100 irs, i requested to service technician provide carbon brush, he has told me ifb company not providing carbon brush, if any problem found in carbon brush they use to change out enter motor which will cost me 4250 irs. This is really big cheating by ifb for their customers now i am struggling to get fix my washing machine, like simple spare parts carbon brush
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Nov 12, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Oct 06, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback.

Regards,
IFB APPLIANCES
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