[Resolved]  IFB Industries — Elena sx 6 kg 800 rpm

Address:

Allahabad, Uttar Pradesh, 211002

I am dr. Justin masih, resident of 38a/20a, muir road, allahabad, up. I am the owner of ifb washing machine in warranty. I am forced to make a written complain against your allahabad office because of their non professional behavior. It's been about a week since i made the first complain on the toll free number and then a second complain again on the toll free number on sunday 16th april but to no effect.

On repeated complain in the local office, i have been told today that they are not sure when that part is going to come from the warehouse. They are counting 7 working days from today although they are not sure whether it'll come or not, it can any amount of time. Please be reminded that i lodged my first complain on 13th or 14th april, you can verify the same from customer service.

Please look into this matter as i need to get my washing machine repaired and working as soon as possible. We are professionals and have bought ifb washing machine with the hope to get fair customer service however your claim of providing good customer service seems to be hypothetical and far from reality.

My email address is justin. [protected]@gmail.com