[Resolved]  IFB Industries — elena vx washing machine/regarding date of warranty

Hi,
I have raised a ticket regarding a lock issue on 15th october 2017, ticket number is [protected]. I have purchased the product on 14/10/2013 and i have not got the product installed until after 3 days of purchase. The service technician who have installed the product after 3 days of purchase have filled the warranty card and given me with the date of warranty as 17/10/2017 but in ifb sysyem it is entered as 13/10/2017. But now, the issue is that the service technician who has come to repair the issue is saying his job form says warranty expired at 13/10/2017. As a consumer warranty card is what is relevant for me and it has the date as 17/10/2017. So i want the issue to be fixed within warranty as the ticket was raised within warranty period. It is been 3 days today since ticket is raised and still with no resolution.