[Resolved]  IFB Industries — F5 error after using for few years .

I am very unhappy with the ifb dishwasher.
We used it for hardly 2 years and the machine started giving f5 error.Sometimes machine completes the full cycle and sometimes it stop midway.
After getting it checked from the ifb technician we were told that water pump needs to be replaced costing 5000 to 6000.
But we did not see any reason for the pump to get spoilt as we had not used the machine much and if its spoilt it should not work at all. Why sometimes its working completely.
So we somehow managed with it for one year .but now machine is giving the error frequently fed up of it.After reading the reviews I am doubting that even after replacing the motor problem will be resolved.
Kindly any one from the company reply to this and solve the problem so that the machine can be used for few more years without any problem. Otherwise its not worth keeping ur machine at all.
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Aug 7, 2021
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2020
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES
Verified Support
Oct 20, 2020
IFB Industries Customer Care's response
Dear Sir/Madam,

We were unable to contact you on the number you provided, please provide an alternate number and the best time to call so that we can assist you. We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/.

Regards,
IFB Appliances
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    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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