[Resolved] IFB Industries — Harassment and Cheating by IFB | |||||
Hi, My name is Chandrashekar S from Hyderabad. Even though we have taken the AMC till 2017 for our washing machine the service centers from Hyderabad have been calling us on a regular basis (every other day) and wanted us to pay the AMC charges as they say that they have records till 2016 only. Today is the 7th time there was this person from Dhara Service Center, Tarnaka, Hyderabad who came (barging each time into our flat) and said that our AMC ended in 2016. After we showed our records he left and this is becoming an HARASSMENT and feeling cheated by IFB and even though each time we show the records they are still HARASSING us by calling and threantening us saying that they would stop servicing as we don't have AMC. Why are we harassed by IFB like this? I will be raising a HARASSMENT AND CHEATING COMPLAINT AGAINST IFB with the POLICE DEPARTMENT in a day or two as we are being tortured over PHONE especially by this female Ms. Soujanya and Ms. Geetha. In case you are able to take action against these people I have to take extreme step myself as I live in a good society and don't like to be harassed like this. I will mention IFB is responsible for me taking this extreme step. Regards, Chandrashekar S [protected] [protected]@gmail.com Was this information helpful? | |||||
Feb 28, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jan 23, 2017 IFB Industries Customer Care's response Dear Shekarnee1We are unable to find your details in our database with this number you provided. For any assistance related to our Products & Services please call us on [protected](BSNL/MTNL) or[protected] (other providers) or visit our website www.ifbappliances.com. Alternatively you can email us at [protected]@ifbglobal.com and we will try our best to meet your expectations. IFB Team | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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