[Resolved] IFB Industries — Harassment by service technician

[Resolved] IFB Industries — Harassment by service technician

J jagsrao12 from Bengaluru, Karnataka Aug 28, 2022 Aug 29, 2022 This thread was updated on Aug 29, 2022

I had contacted customer care of IFB @ [protected] on 25th Aug. Subsequently, Global Service Washing machine assigned a ticket[protected]. Service technician came and without even trying to find what is the problem, took away the front panel. He then orally told that it would take about 6000 to repair it. I asked him to put it back as it is. I might have made more than 20 calls. Each time I get a response that he is coming. Even today, I was told that he would be coming by 7 pm. Till now he has not come. Looks like there is a suspicious racket doing rounds. I want quick action on this ASAP..I feel I am being harassed and cheated. Was this information helpful? No (0) Yes (0)
Oct 8, 2022 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Aug 29, 2022 IFB Industries Customer Care's response Dear Jagsrao, Sincere apologies for the inconvenience caused to you. We are unable to find your details in our database with this Id you provided. Please share your complaint id or your mobile number so we can further assist you. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care number [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you. Regards IFB APPLIANCES
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