[Resolved] IFB Industries — highly dissatisfied with service

Chandrakanta Mallick

from Ranaghat, West Bengal

Address:	Khordha, Odisha, 752050
Website:	[email protected]

Dear concerned,

I am chandrakanta mallick highly dissatisfied with the service of ifb.

I have purchased a front load washing machine model elena aqua 6 kg 800 rpm. I am a loyal customer of ifb. I am already purchase a microwave of ifb brand also.

Despite of numerous and repetitive follow ups your engineers are unable to resolve the issue. My ticket no are [protected], [protected]

The service quality of ifb is quite awful. My warranty is going to expire after a month. For the last two months i am unable to use it.

Please do the needful asap.

Awaiting your earliest response.

Regards,
Name chandrakanta mallick
Contact no [protected]

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Aug 24, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2017

IFB Industries Customer Care's response Dear Chandrakanta,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

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Comments

Vk945

from Dharmsala, Himachal Pradesh

Lower plastic Plate on which hindges are fixed is broken and Door is stucking while closing . Lower plastic needs to be replaced.
Model number RFFT526EDWDPW/2013

IFB Industries Customer Care's response, Jul 27, 2017

Verified Support

Dear Sir,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES