IFB Industries — horrible service received

Address:

502B, Kuber Society, Mahavirnagar, Kandivali west, Mumbai 400067, Mumbai City, Maharashtra, 400067

It's not even been one week since we have purchased ifb washing machine and already had to facing problems. We have registered the complain and the company confirmed the technician will be here within 24 hours. It's been more than 24 hours and we have called the company more than 5 times, everytime they keep apologising and said will send the technician but till date no response has been provided.