[Resolved] IFB Industries — ifb digital 7kg washing machine

Seilen Haokip

from Aizawl, Mizoram

Website:

www.1800customercare.com/ifb-washing-machine-customer-care

1. The ifb toll free number:[protected] is permanently on automated 'all lines are busy at the moment'.
2. Despite having paid over inr 5000.00 for annual maintenance service, for the past one year my waking machine has not been repaired.
3. I live in aizawl, mizoram. The service centre cannot resolve the problem because parts from goa take a long, long time to arrive.
4. As a result, the washing machine has not been functioning for nearly one year.

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Dec 10, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

We tried to call you on [protected] number but we are unable to contact you. Please provide the registered complaint number or contact number so that we can further assist you.

Regards,
IFB APPLIANCES