[Resolved] IFB Industries — Ifb Dishwasher

ahlcool

from Bengaluru, Karnataka

Address:	560037
Website:	IFB care 180030005678

I bought it new neptune vx on 19apr. Delivered 20apr. Unpacking completed by company rep. Product not working from first day. Error f9 came. Rectified. Error f5 came. Nothing done. Rep behaves like consumer, opens m/c, restart and leaves. Same error repeats and m/c stops. No response. Ultimately raised complaint ticket no [protected]. Consumer code 4945112. Very unprofessional approach. Consumer is left to fend for himself. I am fed up calling up the company. Planning to refer the issue to my lawyers. Disgusted. Did a big mistake choosing ifb over samsung. Samsung is perfect as far as resolution is conserned. Ifb is delivering defective product. This product was bought to get some peace but all it has delivered is stress, more stress and only stress.

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Jun 10, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

May 02, 2017

IFB Industries Customer Care's response Dear Ahlcool

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

May 08, 2017

IFB Industries Customer Care's response Dear Ahlcool,

Hope your issue has been resolved. Do write to us if you require further assistance.

Regards,
IFB APPLIANCES