[Resolved]  IFB Industries — ifb dishwasher - frustrated - need refund immediately

Address:560067

I had a dishwasher which was purchased in 2011. I changed the salt chamber for that in 2018 and inspite of that it didnt get fixed. So i purchased another dishwasher in april 2018 through ifb website. The new machine showed some error and i was given a replacement in may 2018. The machine worked fine for 2 months or so and then started staining the vessels badly. Technicians came multiple times and adjusted the salt and rinse aid level. This kept happening often. The whole machine had turned white and i kept calling the area manager anand to help me because i had lost trust in the machine and wanted a refund. The area manager has not been very responsive and i have no idea whom i should contact.
I have bought a dishwasher from another brand. This ifb dishwasher is lying useless in my utility for the past 6 months!! I want help with a refund.
Was this information helpful?
No (0)
Yes (0)
Sep 25, 2019
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2019
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Aug 22, 2019
IFB Industries Customer Care's response
Dear Sir/Madam,

As discussed with you, please provide original invoice copy so that we can process for refund.

Regards,
IFB Appliances
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IFB Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    6868
    Pending
    0
    Resolved
    5639
    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View all IFB Industries contact information