[Resolved] IFB Industries — ifb dishwasher neptune[protected] | |||
My dishwasher stopped working and informed customer care vide ticket no.[protected]. The technician gave some directions over phone and started working. Again it failed and informed customer care vide ticket no.[protected] on 15-7-17. On 5.8.17 a part was replaced vide ticket no.[protected] dt 4-8-17. But it did not washed the dishes. It was again complained vide ticket no.[protected] on 11-8-17. But the technician did not attend and he closed the issue without attending. I again registered a complaint on 18.8.17 vide ticket no.[protected]. But nobody attended till date. The machine is under amc kindly do the needful. Thanking you R renganatha swamy Permanent id no.3711464 Phone [protected] Was this information helpful? | |||
Sep 30, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Aug 21, 2017 IFB Industries Customer Care's response Dear Sir/Madam, Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Aug 24, 2017 IFB Industries Customer Care's response Dear Sir, We regret the inconvenience caused to you. However, we apologize, we do not have spare part available to fix your washing machine as it is a non serviceable part . You can however exchange your machine at a good price by availing our exchange offer. For more details please visit our website http://www.ifbappliances.com/exchange.html Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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