[Resolved]  IFB Industries — ifb elena aqua washing machine not working (very poor customer care service)

Address:760004

We have purchased ifb elina acqa washing machine (6 kg) in 2012. We have valid amc till september 2018. I have submitted complain to ifb customer care number:[protected] on 11th november 2017 bearing complain request number [protected]. Till now, they have not contacted us. When i called them again and again, everytime they say sorry and do not act on that complain.

Please kindly look into this urgently, otherwise, i will go to consumer court regarding this poor customer service. Really very frustrating after sales service.
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Dec 31, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2017
IFB Industries Customer Care's response
Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Nov 21, 2017
IFB Industries Customer Care's response
Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES
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    +91 33 3048 9299
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