[Resolved]  IFB Industries — ifb elena front loading washing machine

I had called the customer care number on 1st july regarding repair in our ifb washing machine. Subsequently, the company had sent the service centre person to attend the same. The guy came the same day and for amc charged us 6450 (Bill attached). Since our drum had broken, the guy said he will bring the drum in a week and repair our washing machine. It is almost twenty days now and when we try to contact him, he doesn't pick the phone. Please help in solving this issue. We are facing so much agony due to this. Hope you can understand.

The service centre person name is ajit and his phone no. Is [protected].

When we spoke to the company, they asked for the complaint number which they have never provided. The customer care executive said that due to corona, our server is not working. The service centre person will call you and you provide your address to him.

An early response from you is highly appreciated.