[Resolved]  IFB Industries — Ifb elite aqua vx 7 kg 1000 rpm

Address:	New Delhi, Delhi, 110092
Website:	www.ifbindustries.com

Purhcased above machine on 19.3.2016 from vijay sales, vikas marg, delhi.
Filter was changed on 25.1.2017 after a minor issue as suggested by qantum care (Authorized service provideer).
Recently registered complaint (No; [protected]) about "dl error" showing at display panel and washing machine not working.
Technician visited and cleaned the filter and asked us to purchase cleaning power which we did. But issue was not solved.. The same "dl error" continues.
Again a technician visits and tells us filter has to be replaced which was replaced recently.
I am sorry to say that technician"s behaviour was unruly and seems they are not qulified for the job...
We are into media and our time is very uncertain at times for reporting news in various channels... We feel paralysed if some of our technical machines do not work...
Five days have passed and we are feeling helpless to resolve the issue...
" we request you to remove the license of quantum care to maintain your credibility in the market"

I hope you will take strict action in this regard
(My ticket no is [protected])