[Resolved] IFB Industries — ifb executive plus washing machine not functioning | |||
I have purchased ifb wahsing machine. It is under amc vide receipt no[protected] dated 25/03/2018. It is in existing till 24/03/2020. It is under repairs for the past two months. On compliant to customer service, the service personal could not rectify the defect. They informed a fulling parts has to be replaced in the washing machine. Though the machine is under amc, they have not replaced it. My compliant no being ticket no [protected] dated 30/12/2019. The technician has not yet rectified the defect so far.. Kindly instruct service personal to rectify the defect ie, washing machine drum is not rotating. Immediately C b balasubramanian, 41, palaniappa nagar, radhakrishnan salai, valasaravakkam chennai6000087 Contact nos — [protected] — [protected] Was this information helpful? | |||
Feb 8, 2020 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jan 07, 2020 IFB Industries Customer Care's response Dear Sir/Madam, We are so sorry for your unpleasant experience. We will connect with you shortly. Thank you for your patience. Regards, IFB APPLIANCES Verified Support Jan 08, 2020 IFB Industries Customer Care's response Dear Sir/Madam, We hope your issue is resolved to your satisfaction. For any further assistance please write back to us on [protected]@ifbglobal.com and we would be glad to assist. Regards, IFB Appliances | |||
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Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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. This is not acceptable