IFB Industries — ifb fully automatic washing machine-pending for installation

Address:New Delhi, Delhi, 110025

Its 4th day the ifb washing machine got delivered to me by flipkart after that i made 9-10 calls to ifb customer service for installation but did not get any response from ifb side. Every time they are ensuring that within 1 hour you wil get a call from technician but after making several calls to them still did not get any response. I also mailed them with my concern still just waiting for their response. I am not able to use the machine. Very bad customer service only they are making false statements each time. Its a kind of # service from ifb.
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IFB Industries customer support has been notified about the posted complaint.
Verified Support
Oct 29, 2019
IFB Industries Customer Care's response
Dear Sir/Madam,

We are so sorry for your unpleasant experience. We will connect with you shortly. Thank you for your patience.

Regards,
IFB Appliances
Verified Support
Oct 30, 2019
IFB Industries Customer Care's response
Dear Sir/Madam,

We hope your issue is resolved to your satisfaction. For any further assistance please write back to us on [protected]@ifbglobal.com and we would be glad to assist.

Regards
IFB APPLIANCES
Oct 30, 2019
Updated by saify
The issue got resolved on the same day. Their response was upto my satisfaction level and ofcourse i am happy with the response but the only thing IFB should take care that why anyone forced to submit the complaints ? Any problem of any one should by resolved on customer support level.
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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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