[Resolved]  IFB Industries — IFB is not replacing parts under warranty period till November 2018

Address:	Visakhapatnam, Andhra Pradesh, 530003
Website:	ifb

Complaint for my ifb washing machine (Front loading) was booked under ticket no.[protected] dtd 23.04.2017and simulteneously the same has been changed by ifb as [protected] for the machine which is under warranty period till 05/11/2018.
On 1st visit, one technician came and told for keeping the warranty card ready and it will be repaired with free of cost as it is under warranty period. On 25.04.2017 another technician came and checked the warranty card which is valid, but did nit repair with spares.
Other than putting stabiliser (Which was put initially as per instruction of ifb technician) ifb had not informed for any entry point for rats into washing machine and cutting/damaging some wires. Even 1st technician told if it is damaged by cockroaches/rats, the warranty is ensured. Now the machine is not repaired, ifb personnel demand huge amount of rs.[protected]/-.

Requested to ifb to replace the spares as it is under warranty period. It may benoted that i am also using other ifb products.

Asit baran das
[protected]
[protected]@hpcl.in