[Resolved]  IFB Industries — ifb microwave complaint

Address:

Ghaziabad, Uttar Pradesh, 201010

I am using ifb appliances from last over 10 years now. Have covered them through amc regularly.

28th july, 17 have called up the call centre toll free to lodge a complaint. The complaint was raised against complaint no [protected]..

Visit 1 - the agent visited after reminders and did not carry sufficient tools etc, so promised to come next day. This was 6 in the evening.

No visit for next 2-3 days. This provoked me to call up the call centre during 1st week of aug.

Visit 2- this was again with multiple reminder and now a different person with no resolution.

Visit 3 - after reminders and when i called up the call centre. No resolution.

The micro wave is lying open since 28th jul.

Still it's open and no resolution. Yesterday called up the call centre and got to know that the complaint is resolved. Surprising!! And strange... As no resolution still.