[Resolved] IFB Industries — ifb neptune dishwasher | |
On 25th oct i made a complaint that my dish washer is not functioning properly. Specifically it is not pumping warm water into the rotating arms. After 3 days a technician has come and told me that the pcb needs a change. I paid 3300 for a new pcb. After installing new pcb the defect remained. He told me that he had to take the machine to his workshop. @ days later it was transported by ifb to their workshop. It is still to be set right and delivered to me. Inspite of several reminders to ifb centralised service i did not get any information as to when the repair will be completed and delivered to me. As the defect is not the pcb i hope you will adjust the amount paid to other items/ services.. Was this information helpful? | |
Dec 9, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Nov 03, 2017 IFB Industries Customer Care's response Dear Sir/Madam, Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Nov 06, 2017 IFB Industries Customer Care's response Dear Sir, Hope your issue has been resolved. Do write to us if you require any further assistance. Regards, IFB APPLIANCES | |
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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